Support is Vitally Important to you and to us, and we are committed to providing timely support for all our clients, but we need to conduct a little reality check before we go on.
If you buy a product for $395 and expect to find a qualified person sitting around at the end of a phone waiting to answer your call 24/7 then to put it plainly, your reality check just bounced.
Now we could charge yearly support fees, as some competitors do, but that's not fair when the guy who makes 2 calls a year pays the same as the guy who makes 4 calls a week.
Or we could charge by the minute, but if we didn't explain something clearly enough in the first place, it just doesn't seem right to make you pay to get an explanation.
So, after much consideration we decided not to offer telephone support, toll free or otherwise, but instead to embrace the new technologies and provide;
Unlimited Free Support
(Fax)
Any questions you have can be faxed to (212) 873 9434
or,
(Email)
: info@ezicad.com
You can simply click here to fill in the form.
We Guarantee to Answer all questions within
24hours, and many times we will
contact you by phone within the hour to talk things
through, or to seek some clarification
from you, so make sure you include
your number when you submit your
question.
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